Housekeeping Manager Job at Hyatt, New York, NY

anV0L1BvbjBVOGFJelRHRkFqS1ZXV0xyT3c9PQ==
  • Hyatt
  • New York, NY

Job Description

Summary

The Chatwal, a Luxury Collection Hotel located in the heart of Manhattan, The Chatwal bridges classic and contemporary like no other. Nestled between Rockefeller Center, Bryant Park and the Theater District, the landmark hotel originally built in 1905 by Stanford White, has been beautifully restored and renewed by master architect Thierry Despont, re-launched in 2010 with 76 rooms and suites, several of which features spacious terraces. Carefully selected amenities, professional butler service and bespoke service make it an ideal choice for both leisure and business travelers. The hotel is home to the famous Lambs Club Restaurant. This iconic hotel is the vision of the hotelier and entrepreneur Mr. Sant Singh Chatwal.

Job Responsibilities:

  • Supports the daily shift operations of Housekeeping
  • Ensures property guestrooms, public space and employee areas are clean and well maintained
  • Completes inspections and holds people accountable for corrective action
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Inspects guestrooms on a daily basis
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Supports and supervises an effective inspection program for all guestrooms and public space
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals
  • Ensures all employees have proper supplies, equipment and uniforms
  • Communicates areas that need attention to staff and follows up to ensure understanding
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures
  • Ensures employees understand Marriott brand standards and Chatwal standards
  • Observes service behaviors of employees and provides feedback to individuals
  • Celebrates successes and publicly recognizes the contributions of team members
  • Providing and Ensuring Exceptional Guest Satisfaction
  • Participates in the development and implementation of corrective action plans to improve guest satisfaction
  • Empowers employees to provide excellent customer service
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Responds to and handles guest problems and complaints
  • Strives to improve service performance

Pay Range: $60,000 - $68,000

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

  • Bachelor Degree in Hospitality Management or equivalent work experience
  • Minimum one year in ultra-luxury operations, preferably in a union environment
  • Minimum 1-year experience in a similar capacity for a luxury or ultra-luxury property.
  • Knowledge of Opera and Microsoft Office Applications
  • Strong command of both spoken and written English with fluency in other languages preferred
  • Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team

Job Tags

Full time, Work experience placement, Immediate start, Shift work,

Similar Jobs

Fairy Tail Travels

Customer Service Agent Job at Fairy Tail Travels

 ...with major vendors such as Expedia Universal Carnival Cruises Sandals Delta and many more Online! Arrange Travel for businesses sports teams vacations Weddings and more Determine customers needs and preferences such as schedules costs and payment plans Plan... 

Woodside Senior Communities

CNA Every Other Weekend Job at Woodside Senior Communities

 ...Starting wage $19.30/hour plus more for experience! Are you a CNA? Join us!Tuition Assistance and Benefits Package Available! As a CNA, you will provide basic patient care under the direction of the nursing staff and perform duties such as feed, bathe, dress, groom patients... 

Get It Recruit - Real Estate

Mortgage Loan Officer Originator - Los Angeles, CA - Remote Job at Get It Recruit - Real Estate

Job Purpose: We are looking for a skilled Mortgage Loan Officer to join our team. Reporting directly to the Mortgage Sales Manager, this role plays a crucial part in our mission to provide exceptional mortgage solutions to clients across various locations including Woodland... 

UNION COUNTY COLLEGE

Adjunct Faculty, Registered Nurse (RN), Trinitas School of Nursing, Part Time, Days Job at UNION COUNTY COLLEGE

 ...Job Overview: Trinitas School of Nursing continues to educate future nurses for 21st century healthcare. The faculty is very cognizant of the many changes that must be addressed and adapted by nursing curricula. We are committed to our vision of excellence as we continue... 

Get It Recruit - Real Estate

Mortgage Loan Officer Originator - Remote | WFH Job at Get It Recruit - Real Estate

We're a dynamic mortgage company dedicated to helping clients achieve their homeownership dreams. With offices in Woodland Hills, Ventura County, Santa Barbara, and San Luis Obispo...  .... Position Overview: As a Mortgage Loan Officer, you'll play a crucial role in driving...