Job Summary: Lead and direct conference services staff to maintain and exceed the highest quality standards on a daily basis. Responsible for the organization and supervision of conference services staff. Duties include attending all operations department meetings, maintaining and organizing role sheets, overseeing all designated conference services tasks, and working closely with the conference team especially on busy days so that work can be completed on time. Daily As part of setting up and resetting rooms, must ensure rooms meet all standards set by the facility through quality control standards and any special requirements specified by specific groups. Assists all guests in a friendly and pleasant manner.
• Understands, follows, and enforces all Aramark and location policies and procedures.
• Ensures that emergency procedures are understood so that in the event of an emergency, the procedures are executed with accuracy and in a timely fashion.
• Ensures that all safety procedures are understood and followed to maintain a safe working environment.
• Participation in all operational department meetings (daily operations meeting)
• Organization and distribution of daily function sheets to Conference Aide staff.
• Review function sheets for accuracy or discrepancies and assign tasks based on functions and events.
• Daily inspection of all rooms, ensuring accurate logistics set up as well as adherence to standards established for room set ups.
• Supervision and participation in setting up all Breakout or Workshop rooms according to the specifications given by the Conference Planners.
• Represents Aramark and the location in such a manner as to enhance their reputation.
• Makes sure rooms are clean and pass the standard quality assurance before a workshop or breakout session is to begin. This includes but is not limited to; floors being vacuumed and free of stains, walls being cleaned, windows being clean, and all lights working.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• Requires a positive attitude, strong work ethic, and a willingness to do what it takes to achieve the required results.
• Two years of experience as a Banquet Set-up Person and one year of experience as a Banquet Captain at a hotel is preferred.
• Must be able to read, write, and clearly speak English.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
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Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
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